Terms & Conditions

Effective Date: July 21, 2026

Please read these Terms and Conditions carefully before using the thecleanup-crew.com website (the “Website”) operated by The Clean-Up Crew, an LLC formed in New Mexico, United States (“us,” “we,” “our”).

Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of these Terms you do not have our permission to access or use the Website.

1. Services

The Clean-Up Crew provides junk removal, property cleanout, and commercial or residential cleaning services. Submitting a form, requesting an estimate, or booking a quote does not guarantee service availability, exact pricing, or an immediate binding agreement. Final service terms and pricing are confirmed prior to work commencing.

2. Use of This Site

You agree to use this Website only for lawful purposes. You may not:

  • Submit false or misleading information through any quote or booking form.
  • Attempt to gain unauthorized access to any part of the Website.
  • Use the Website in any way that could damage, disable, or impair its functionality.
  • Reproduce, duplicate, or copy any content from this Website without express written permission.

3. Age Restriction

By submitting a form or using this Website you confirm that you are at least 18 years of age. This Website and our services are not intended for individuals under the age of 18.

4. SMS Communications

By providing your phone number and consenting via our web form, quote request, or booking process, you agree to receive SMS messages from The Clean-Up Crew.

  • Purpose: These messages may include quote scheduling, appointment reminders, crew arrival notifications, service follow-ups, and updates directly related to your inquiry or engagement with us.
  • Frequency & Rates: Message frequency varies based on your service activity. Standard message and data rates may apply.
  • Opt-Out & Support: Reply STOP to opt out at any time. Reply HELP for help, or contact customer support at +1 (505) 337-4677.
  • No Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Exclusion: All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Carrier Liability Disclaimer

The Clean-Up Crew is not responsible or liable for any delayed, undelivered, or failed SMS message deliveries caused by wireless network carriers or third-party telecommunications providers.

6. Intellectual Property

All content on this Website including text, graphics, logos, images, branding, and software is the property of The Clean-Up Crew and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Website without express written permission.

7. Service Engagement & Client Agreements

All job engagements are subject to on-site inspection, item volume verification, and final agreement. Pricing listed or estimated via online quotes is subject to adjustment based on the actual scope of work, volume of items, or hazard levels present upon arrival.

8. Limitation of Liability

The Clean-Up Crew is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or our services. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the total amount paid by you to The Clean-Up Crew in the three (3) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless The Clean-Up Crew and its members, managers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of this Website or violation of these Terms.

10. Third-Party Links

This Website may contain links to third-party websites or tools. We provide such links for reference only. We do not control such websites and are not responsible for their content or privacy practices. Our inclusion of links does not imply any endorsement of the material on those websites.

11. Governing Law

These Terms are governed by the laws of the State of New Mexico without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state courts located in Bernalillo County, New Mexico.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of this Website constitutes acceptance of any changes.

13. Privacy Policy

For information on how we collect and use your personal data, please review our Privacy Policy at thecleanupcrew.com/privacy-policy.

14. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

The Clean-Up Crew

Albuquerque, NM

Email: thecleanupcrew505@gmail.com

Phone: +1 (505) 337-4677